|All orders are accepted without guarantee as to time of completion but we
will do our best to deliver in the time stated. We do not hold ourselves responsible for
goods lost/damaged in transit but we will assist you in claims in any way we can. We
reserve the right to partial shipment.
|I try to stick to the prices listed but I cant reprint the catalog
(or update the web) every time there is a price change. Therefore, prices are subject to
change without notice. In the event of an increase of over 25% we will notify you first.
Quotes are for seven days only.
|Please include 15% of the total for orders up to $400 ($5 minimum), over
$400 please call for a guesstimate. Often the freight is less than 15% but inevitably some
part has gone up slightly and I use the excess for that, however, any overages will be
credited/refunded. UPS is our main carrier but rail, bus service and truck freight are
available for additional charges and conditions please call for further details.
Overnight/Express services require credit card guarantee. We will ship freight collect for
the actual amount if not included with your order plus the carriers COD charge. A
few items are subject to crating/packing charges. Chemicals surface
||There is a $5.00 service/handling charge on all orders under $20.00.
Certified funds are required on all orders over $50.00. Non certified funds will delay
your order. All funds in U.S. dollars only. No open accounts, no wire transfers, no
exceptions. Foreign orders must be paid in full in advance. VISA, MASTERCARD, AMERICAN
EXPRESS, and DISCOVER are accepted on parts orders. We accept COD orders on most
merchandise. We may also require prepayment or deposit on unusual/labor intensive
orders. NOTE: UPS no longer accepts cash! You will have to have
a Cashiers Check or Money Order for the correct amount.
||Conversion kits (and other proprietary goods) require certified funds in
advance with a signed kit order sheet NO credit cards, NO COD, NO personal or
company checks, and NO wire transfers! XJ kits are in stock and shipped same day.
Kits are not pieced out. Kit parts are available for warranty replacement.
No returns on kits. "Ground freight paid" refers to kits shipped in
the continental U.S.A.only!
||If you refuse any package, there is a $5.00 service/handling charge plus
the freight and any COD charges. No further orders will be accepted until your account is
||Our guarantee is limited to replacing parts proved to be of faulty
material or workmanship and does not include fitting or transportation; we definitely do
not hold ourselves responsible for consequential damages. Should any part prove defective
through faulty material or workmanship the same will be replaced. We do not hold ourselves
responsible for goods damaged in transit but we will assist you in claims in any way we
can. Notification of shortages and/or damage must be within 48 hours of receipt and
supplemented in writing.
||Most Jaguar parts catalogued are OEM, however some parts in our catalog
are listed with the same number as that of the original manufacturer but are not OEM. If
you wish to know if a particular item is a replacement or reproduction, just ask. If you
unknowingly receive a reproduction item and wish to return it, please call first. Rebuilt
units and/or used parts are shipped without lubrication/grease.
||Before returning goods, you must receive written authorization from JCI
within 30 days of receipt. A RGA (Return Goods Authorization) number will be issued. If
approved, only goods received in satisfactory condition will be credited at invoice prices
less a handling charge of 25% which may be waived at our discretion. The purchaser is
responsible for all freight charges. Parts which are disassembled, machined or altered
after leaving our establishment will not be accepted for return. Special orders,
fuel parts, kits and electrical parts are non-returnable.
||A core charge is required on rebuilt parts until we receive your
exchange. Upon receipt, we will inspect your unit and refund the deposit less whatever
non-wear parts are broken, damaged, missing, etc. Cores must be returned prepaid and
insured. Do not disassemble the unit. Please drain fluids and package your cores very
carefully before you ship it to us. All freight is responsibility of purchaser.
Authorization not required for core return but please include a copy of the invoice. Allow
30 days from receipt for your refund. Please return cores promptly so I have parts for the
||We are open from 8:00 a.m. to 6:00 p.m., Monday through Friday. We are
closed on Saturday, Sunday and major holidays.
||I am not interested in discussing my policies experience has set
them and old dogs dont change. Besides, the only people who should have any use for
how my policies have become law should be the other guys and they will have to swim/sink
on their own!